We promote this service aimed at controlling scene of accident recovery and all associated costs by providing information, windscreen stickers and separately through bespoke claims procedure documentation produced through meetings with brokers and fleet operators. This is a pro active measure to properly control these costs but it is not compulsory.
This initiative will be of benefit for all classes of vehicle but particularly for commercial vehicles where the charges are often considered disproportionate and excessive. The current regulations relative to recovery & storage charges for all classes of vehicles are years out of date and the reality is that scene of accident recovery charges are far in excess of the statutory charges and for commercial vehicles and difficult recoveries (rollovers etc.) the charges are regularly for many thousands of pounds that we as a prominent commercial vehicle insurer must control.
Auto Rescue Logistics provide a nationwide coverage of approved recovery agents with fixed (menu) pricing providing the right price for the job without danger of overcharging. The menu pricing agreed with Auto Rescue Logistics is attached. All invoices in excess of £500 are supported by photographic evidence. There are no charges for vehicles or equipment on standby of for any specialist equipment available but not actually required in the recovery process. All invoices clearly define the use of all equipment, especially in such circumstances where a load is recovered and affects the recovery and this will include time, equipment and manpower to separate road risks from goods in transit covers.
This enables a transparent service providing the right level of charges for each and every recovery that can lead to substantial savings on charges that may otherwise be imposed and reflected in claims experience.
source:www.qbeeurope.com
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